Terms, privacy and refunds

Last updated October 9, 2026. Questions: support@cottagesfoodkit.store

Refunds

Fit guarantee. If the labels don't line up on your printer after you have printed the test sheet and followed the printing guide, email us with a photo. We fix it, or we refund you in full. Ask within 30 days of your purchase.

Because the kit is delivered instantly, we don't otherwise refund a purchase once the unlock code has been used. If something is not working, email us first: most problems are fixed in a few minutes. Payments are processed by Whop, and refunds go back to the card you paid with.

Terms

• Your licence. One purchase covers one food business. You may print the labels, signs and cards as often as you like, use them on products you sell, and edit them. You may not resell, share or give away the app, the PDF, the files or the templates.
• Your code is personal. Each unlock code belongs to one buyer and works on up to 4 of your own phones, tablets and computers at a time. Signing out on a device frees its spot. Codes that are posted publicly or used by other people are switched off.
• Not legal advice. The kit helps you lay out your label and fills in the cottage food statement your state publishes, with a link to the official source and the date we last checked it. Rules differ by state, county and product and they change. You are responsible for checking your label against your local requirements before you sell.
• The app. We keep the app online and working. Your products and settings are saved in your own browser on each device; download a backup from the Label Maker if you switch devices or clear your browser.
• Prices. Prices are one-time payments in US dollars. Sales tax or VAT, where it applies, is calculated and collected by Whop at checkout.

Privacy

• Checkout. Whop processes your payment and gives us your name, email and order details so we can send your unlock code and help you. We never see your card number.
• Your work stays on your device. Products, labels, prices and colours you enter in the app are saved in your browser only. We don't receive them.
• Unlock check. When you unlock the app, and every few hours after that while you are online, the app sends your unlock code and a random device ID (not linked to your name) to our server. We store which device IDs use each code and when they were last seen, to keep codes personal. Nothing else is collected.
• Hosting. The website and app are hosted by Vercel. Their servers keep standard access logs (such as IP addresses) for a short time for security.
• Email. We use your email to deliver your purchase and for support. If we ever send news about the kit, every email has an unsubscribe link.
• Your rights. You can ask us for a copy of your data or ask us to delete it at support@cottagesfoodkit.store. If you are in the EU, you can also contact your data protection authority.

The Cottage Food Kit is sold online from Slovakia (EU).